Shipping & returns
Dispatch
Orders on brantbio.com are packaged and shipped from California. Orders before 14:00 ET on business days ship the same day. Later orders ship the next business day. Tracking is emailed when the label prints.
Rates
US: $20 flat, free over $350. 2–4 business days. Lyophilized vials are stable at ambient temperature in transit.
Packaging
Plain outer carton, no branding. Inside: vials in a foam insert, a lot-numbered packing slip, storage instructions. Card statement reads "BRANT BIO".
Returns
No returns. Every vial is a lot-numbered research reagent and cannot be restocked once it has left our facility. If something is wrong with your order, email orders@brantbio.com within 7 days after delivery — issues are resolved case by case.
Terms of sale. All products are sold as laboratory reagents for in-vitro research use only (RUO) and are not for human or veterinary use, nor for use as drugs, foods, cosmetics or household chemicals. Purchaser confirms they are 21 or older and a qualified researcher, and assumes responsibility for safe handling and lawful use. Full terms →